This privacy statement was Last updated 1st March 2026 and applies to citizens and legal permanent residents of the United Kingdom.

Privacy Statement

In this privacy statement, we explain what we do with the data we obtain about you via https://gomosolo.com.
We recommend that you read this statement carefully.

In our processing of personal data, we comply with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018. This means, among other things, that:

we clearly state the purposes for which we process personal data;
we limit our collection of personal data to only that which is necessary;
we rely on appropriate lawful bases for processing;
we request your consent where required;
we take appropriate security measures;
we respect your rights in relation to your personal data.

1. Who we are

GoMoSoLo LTD, Peterborough, United Kingdom, is the data controller of your personal data.

Website: https://gomosolo.com
Email: pr*****@******lo.com

2. Personal data we collect

We may collect and process the following categories of personal data:

Contact data, such as your name and email address (for example, when you contact us or submit a request)
Technical data, such as IP address, browser type and device information
Usage data, including how you use our website
Communication data, including any correspondence you send to us
Some data is collected automatically through cookies and similar technologies. Please refer to our Cookie Policy for full details.

3. Purposes and lawful basis for processing

We process your personal data for the following purposes:

To operate and maintain our website
Lawful basis: legitimate interests
To respond to enquiries and communications
Lawful basis: legitimate interests
To comply with legal obligations
Lawful basis: legal obligation
To improve our website and services
Lawful basis: legitimate interests or consent (where required)
To manage and respond to data rights requests
Lawful basis: legal obligation
Where we rely on legitimate interests, we ensure that these are not overridden by your rights and freedoms.
Where we rely on consent, you have the right to withdraw it at any time.

4. Sharing with other parties

We only share personal data where necessary and with appropriate safeguards.

Service providers

We use the following service providers:

20i Ltd (United Kingdom) – website hosting
TidyCal (United States) – appointment booking services
Zoom (United States) – video conferencing and meeting scheduling
Dropbox (United States) – cloud storage
These providers may process personal data on our behalf.

5. International data transfers

Some of our service providers are based outside the United Kingdom.

Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, such as International Data Transfer Agreements (IDTAs) or the UK Addendum to Standard Contractual Clauses, in accordance with the UK GDPR.

6. Cookies

Our website uses cookies and similar technologies.

We use:

essential cookies required for the operation of the website;
optional cookies, such as analytics cookies, where applicable.
When you first visit our website, you are presented with a cookie consent banner that allows you to accept, reject, or manage your preferences.

Non-essential cookies are only set after you have given your consent, in accordance with the Privacy and Electronic Communications Regulations.

You can change your preferences at any time via the cookie settings on our website.

For full details, please see our Cookie Policy:
https://gomosolo.com/cookie-policy-uk

7. Use of third-party services and technologies

Our website uses third-party services to provide functionality, including booking services and secure data storage.

These services are only activated where necessary, or where you choose to engage with them (for example, when booking an appointment).

We take reasonable steps to ensure that third-party services do not process personal data unnecessarily or before consent is obtained where required.

8. Disclosure practices

We may disclose personal data:

where required by law or legal process;
to protect our legal rights;
in connection with a business sale, merger or acquisition.

9. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy.

Contact enquiries are typically retained for up to 12 months
Booking and service-related data is retained for as long as necessary to fulfil the service and manage any follow-up enquiries
Financial and transactional records may be retained for up to 6 years to comply with legal and accounting obligations
Retention periods may vary depending on the nature of the data and our legal obligations.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Access to personal data is restricted to those who require it for legitimate purposes.

11. Third-party websites

This privacy policy does not apply to third-party websites linked from our site. We recommend reviewing their privacy policies separately.

12. Your rights

You have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent

To exercise your rights, please contact us. We may need to verify your identity.

13. Complaints

If you are not satisfied with how we handle your personal data, you may contact the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

https://ico.org.uk/concerns/

14. Children

Our website is not intended for children, and we do not knowingly collect personal data from children.

15. Amendments

We may update this privacy policy from time to time. Any changes will be published on this page.

16. Contact

GoMoSoLo LTD
Peterborough
United Kingdom

Email: pr*****@******lo.com